Professional Portfolio

Bringing Clarity to Complex Systems

I am a technology educator, technical communicator, author, and enterprise enablement consultant focused on helping organizations understand, adopt, and sustain complex systems. My work spans ERP modernization, analytics platforms, AI education, cloud and cybersecurity learning, mainframe workforce development, technical documentation, and software training.

This portfolio brings together books, publications, training materials, software demonstrations, eLearning examples, and enterprise learning projects developed across more than two decades of technical education and communication work.

Professional Presence


Public Information Limited (PIL), LLC

My independent consulting practice focused on technology training, technical communication, enterprise enablement, and systems education. PIL reflects my long-running work helping organizations translate complex technical environments into usable learning, documentation, and adoption support.


PIL Public Content Repository

Open repository containing public educational resources, technical content, sample learning materials, and documentation projects. This repository demonstrates my ability to organize reusable learning assets, maintain technical content, and make complex topics more accessible.


LinkedIn Profile

Professional background spanning enterprise software training, curriculum development, technical writing, technology adoption, and enablement leadership.


Coursera Instructor Profile

Online instruction and course development focused on technology education, professional learning, and digital skills for distributed audiences.

Books & Publications


AI Revealed

Published book covering artificial intelligence, machine learning, ethics, practical applications, and emerging technologies. Written to help non-specialists understand AI concepts, risks, opportunities, and real-world applications without unnecessary technical jargon.


Data Science for Decision Makers

Guide to analytics, business intelligence, data science concepts, and data-driven decision making. Developed for business and technology leaders who need to understand how data, analytics, and models inform better organizational decisions.


Optimizing Prompt Engineering

Practical approaches for communicating effectively with large language models and generative AI systems. This work connects technical communication, AI literacy, and practical enablement for people learning how to use generative AI responsibly and effectively.


MS Dynamics World

Articles focused on ERP systems, enterprise software, and digital transformation. These publications reflect my ability to explain enterprise software topics for professional audiences navigating technology change.


QueBIT Author Archive

Publications covering analytics, planning, business intelligence, and performance management. Created as part of a broader analytics enablement effort, translating planning and BI concepts into useful content for customers and practitioners.

Enterprise Enablement & Technology Training


Introduction to CGI Advantage 4

Instructor guide supporting enterprise ERP training for CGI Advantage 4, including system navigation, core concepts, learning facilitation, and user adoption for complex public-sector business processes. Representative of public-sector ERP training work where learners need clear, role-based instruction for complex workflows, terminology, and system interactions.


X.IO Asset Management System Demonstration

Enterprise software demonstration showcasing asset management workflows, business processes, and product capabilities. Created to help users and stakeholders understand system functionality through a clear product walkthrough and business-process framing.


E*TRADE Analytics Playground Training

Instructor-led analytics training developed to support platform adoption, data literacy, and user proficiency. Designed to help business users explore analytics capabilities, understand available data, and build confidence using analytical tools.


Introducing Cognos Analytics 11.1

Enterprise analytics training and enablement content introducing IBM Cognos Analytics. Built to support analytics adoption by explaining platform capabilities, navigation, reporting concepts, and user workflows in a structured learning format.

eLearning & Instructional Development


Articulate Storyline Fundamentals

Comprehensive eLearning development training covering Articulate Storyline fundamentals, slide design, triggers, variables, assessments, learner interaction, and best practices for creating engaging online learning experiences. Developed to teach others how to build interactive learning experiences, demonstrating both tool fluency and instructional development expertise.


QueBIT Storyline eLearning Example

Articulate Storyline eLearning example developed for QueBIT, demonstrating scenario-based instruction, guided software learning, learner engagement, and online training design. Created to support self-paced software learning and customer education, using guided interaction to make business and analytics concepts easier to absorb.


QueBIT Interactive Learning Module

Storyline-based eLearning module created for QueBIT, showcasing interactive instructional development, visual explanation, software training, and self-paced learner support. Demonstrates my approach to turning expert knowledge into structured, reusable digital learning for distributed audiences.


Data Warehousing Hands-On Learning Module

Scenario-based training introducing data warehousing concepts through guided exercises and hands-on instruction. Built to help learners move beyond terminology and understand how data warehousing concepts apply in real-world technical environments.


Big Data eLearning: Velocity Module

Interactive eLearning module explaining Big Data Velocity through narration, animation, and learner-centered instructional design. Designed to make an abstract data concept concrete through visual explanation, pacing, and practical examples.

Mainframe & Enterprise Systems Learning


Interactive REXX Scripting Course

Browser-based course covering REXX scripting, automation, and enterprise computing concepts. Created to support mainframe skills development through accessible, self-paced technical instruction.


Mastering JCL

Technical learning guide covering Job Control Language, batch processing, and z/OS operations. Developed for learners building foundational mainframe literacy, especially around batch processing and operational workflows.

Representative Areas of Work

  • Enterprise ERP training and adoption programs
  • CGI Advantage / Mosaic statewide ERP modernization support
  • Technical documentation and instructor guide development
  • Performance support, job aids, and knowledge transfer materials
  • AI enablement and prompt engineering education
  • Analytics, business intelligence, and data literacy programs
  • Cloud, cybersecurity, and emerging technology education
  • Mainframe modernization and workforce development
  • Articulate Storyline eLearning development
  • Instructor-led, virtual instructor-led, and self-paced learning
  • Enterprise software demonstrations and product enablement